1. General provisions
2. Validity of offers
3. Commitment
4. Price
5. Payment
6. Deadlines
7. Quality commitment and responsibility on the part of the service provider
8. Termination-resolution to the wrongs of a co-contractor
9. Applicable law and competent jurisdiction
10. Changes to the convention
11. Saving clause
1. General provisions
These general conditions define, without prejudice to the application of special conditions, the respective obligations of the contracting parties in connection with services provided by our services.
By signing the contract or accepting in any form whatsoever our offer of services, our contracting party expressly acknowledges having read and accepted these terms and conditions.
Provisions which are not expressly derogated from remain applicable. Only derogations that are the subject of a written agreement from us may modify the application of these terms and conditions.
In the event of a conflict between the general terms and conditions of our co-contractors and ours, it is agreed that the latter shall prevail.
2. Validity of offers
Unless otherwise stipulated in writing, the period of validity of our offers is fifteen clear days from the date of issue.
3. Commitment
The signature of a contract or any equivalent contractual document or the acceptance in any form whatsoever (email, verbal commitment, …) of an offer constitutes a firm and definitive commitment of our customers.
Changes made by the customer to our offer will only be valid if we have accepted and confirmed them in writing.
4. Price
The consultancy assignments attributed to the service provider are subject to a lump sum payment, sometimes based on an estimate of the number of days or hours necessary for the accomplishment of its mission, sometimes without indication of duration, and according to the terms of the offer, quote or contract.
However, we reserve the right to pass on to our prices any change in the VAT rate applicable to it that occurs before or on the date of the service.
The fixed prices are denominated in euros, excluding VAT.
They are established in consideration of a normal work, not undergoing any interruption, all elements that the customer must provide or prepare being in order at the desired time.
Any additional difficulty giving rise to an additional cost of work on our part, caused by any circumstance foreign to our organization, as well as any modifications requested by the customer, lead to the preliminary drafting of a writing signed by all parties and additional billing based on our tariff in force at that time.
5. Payment
Invoices are payable in cash at the end of the service against receipt or at the latest within thirty days of their sending by bank transfer to the following account number: [BANK COORDINATES WITH CODES IBAN AND BIC] opened in the name of ICT Together. In the case of successive services that are obviously part of a single assignment, the service provider reserves the right, in accordance with the specific conditions previously established, to confine itself to the issue of a single invoice. summary of his successive services performed on behalf of the client during the same month.
Payments made after this period carry automatically and without notice a conventional interest of 8% and a lump sum and irreducible 10% of the amount charged, with a minimum of 150, – € in damages .
Any dispute relating to an invoice must be received in writing, within fifteen days of sending it.
Failure to pay an invoice by the due date makes all amounts due, regardless of the payment facilities previously granted, immediately due and grounds the provider to suspend the performance of its own services (“exceptio non adimpleti contractus”) until ‘full and complete payment of sums due by the customer, without warning or prior notice.
6. Deadlines
With the exception of group training sessions and our participation in seminars, the deadlines set for our services are given, unless otherwise stipulated, as an indication only.
If a delay is imperative, it must clearly be specified as such on the purchase order or any other equivalent document. In this case, the customer may, when the realization is late, claim compensation without that it may exceed 10% of the total price of the order. Even in this case, the following circumstances free us from our deadlines:
- Cases of force majeure
- If we do not have in time all the documents necessary for the proper execution of our service;
- If changes are decided or requested by the client during work
- If our terms of payment are not respected, especially with regard to payment in installments
7. Quality commitment and responsibility on the part of the service provider
The service provider undertakes to ensure the customer a constant quality of service and to give the customer the assistance most adapted to his needs and the most consistent with the state of knowledge. The obligation of the service provider is an obligation of means and can not be binding on the result.
If the service provider is no longer able to carry out the tasks entrusted to him, he will immediately notify the client, so that the latter can take the necessary measures, including entrusting said tasks to third parties.
8. Termination-resolution to the wrongs of a co-contractor
In the event of termination-termination of the contract to the wrongs of a co-contractor, the other will be liable to the other for a lump-sum indemnity of 30% of the total price without prejudice to the payment of services already performed for which there is no reasonable grounds for dispute.
9. Applicable law and competent jurisdiction
Belgian law applies to all that has not been explicitly agreed in these conditions.
Unless otherwise required by law, the only commercial authorities on which the provider’s registered office is located are the competent ones.
10. Changes to the convention Any change in the specific agreements or these general conditions must be the subject of a written amendment signed by the parties.
11. Saving clause The invalidity or illegality of one of the clauses of our general conditions does not entail any invalidity or nullity of the other clauses of the contract concluded between the parties.